RajhansRefund Policy
Fair, transparent, and student-first fee refund guidelines
Our Commitment
Rajhans Public School, Ramnagar, believes in helping its students and their parents as far as possible, and has therefore adopted a liberal, transparent, and fair cancellation & refund policy.
1. How to Request a Refund
Requests for cancellation of admission or fee refund shall be lodged by parents in writing and addressed to the Principal. The written request shall be submitted at the school office. Verbal or telephonic requests will not be considered valid for processing a refund.
2. Eligible Refund Scenarios
Amounts Wrongly Deposited
Excess deposit of fees, double deposit of fee, or fee deposited but not due will be refunded after receipt of the written request and due verification from school records.
Adjustment of Excess / Wrongly Deposited Amounts
If a parent prefers to adjust the excess or wrongly deposited amount in the subsequent quarter rather than claiming a refund, a written request must be submitted to the school office along with proof of excess deposit.
Withdrawal Before Session Commencement
If a seat is surrendered before the commencement of the academic session, the admission fee (less processing charges) and tuition fee paid, if any, shall be refunded within 30 days of the withdrawal request.
3. Non-Refundable Scenarios
Declined Transactions
If a transaction has declined due to any reason after debit of the amount from the parent's account, then in that case no refund is permissible. The amount shall be adjusted against the next fee installment.
Convenience Fee
No refund of convenience fee, payment gateway charges, or processing charges shall be admissible under any circumstances.
Mid-Session Withdrawal
Fees paid for a running academic term / quarter in which attendance has commenced are non-refundable. Only the remaining un-used quarters' tuition fee (if paid in advance) may be considered for refund on a pro-rata basis.
Security Deposit
Security deposit (caution money) is refundable only at the time of final withdrawal / leaving the school, subject to no dues being outstanding and all school property being returned in good condition.
4. Refund Process & Timeline
Submit Written Request
Parent submits a written application to the Principal's office with all relevant details and supporting documents.
Verification
The accounts department verifies the claim against school financial records within 7 working days.
Approval
The Principal reviews and approves the refund request. Parents are notified via phone or email about the decision.
Refund Processing
Approved refunds are processed within 15 working days via the original payment mode (bank transfer / cheque).
5. General Terms
- Refund of any other amount not covered by the foregoing paragraphs will be considered only on receipt of a written request submitted to the school office.
- The school reserves the right to withhold any dues outstanding, including library fines, damage charges, or unreturned school property, from the refund amount.
- This policy is subject to change. Any revision will be notified through the school website and the school notice board.
- All disputes arising out of this policy shall be subject to the jurisdiction of courts in West Champaran, Bihar.
Refund Enquiries
For any queries related to fee refunds, please contact the school accounts office: